New American Express Lounge opens at Sydney Airport
American Express' new Sydney Airport lounge offers premium amenities, dining, and comfort
American Express will open its new lounge on October 23, 2019, at Sydney Airport’s T1 International terminal, replacing its existing lounge.
The new American Express Lounge will be three-times the size of the original lounge at over 600 square metres and offer more amenities, dining options and variety of relaxation spaces.
The lounge will be operated by Plaza Premium who is a huge lounge operator worldwide.
The new lounge is a huge upgrade from the old lounge at Sydney’s International terminal which has been in operation sine 2014! Some of the new feature you can look forward to:
- Three shower suites featuring L’Occitane en Provence products
- Complimentary food and beverages featuring a variety of vegetarian, vegan and wellness options, an exclusive dining area, and live cooking stations
- Full-service bar including a selection of cocktails and a wide selection of craft and international tap beers
- High-speed Wi-Fi and charging stations and quiet resting areas
- Flight information screens, and a selection of local and international magazines and newspapers
“Airport lounge access continues to be one of the most valued benefits for our card members and we know from the success of our lounges around the world that travellers appreciate the stress-free environment, complimentary dining, and luxury amenities that our American Express Lounges offer,” said Naysla Edwards, Vice President of Brand, Charge Cards and Experiences at American Express.
“Opening this new, spacious and convenient American Express Lounge at Sydney Airport is part of our ongoing commitment to provide our card members with premium travel benefits, exceptional hospitality and best-in-class facilities and experiences. We look forward to welcoming travellers to our new card member lounge,” Edwards added.
Song Hoi-see, Founder and CEO of Plaza Premium Group, commented: “We are very excited to continue working with American Express on this collaboration. Services, facilities, food and beverage offerings, and ambience are always the foundation upon which Plaza Premium Lounge is created. We believe guests will thoroughly enjoy all the additions, in particular the live cooking stations where guests can now order from an a la carte menu.”
Sydney Airport Chief Commercial Officer Vanessa Orth said the new offering is a welcome addition to the airport’s robust lounge portfolio, delivering greater choice to customers as part of their airport journey.
“This is great news for our customers, and we feel confident they’ll embrace the new, tailored approach delivered by American Express and Plaza Premium Group in their expanded footprint, including luxury amenities and quality dining options as well as key essentials that make everything that little bit easier including strong Wi-Fi, charging points and quiet zones.”
Who can access the new lounge?
Below is a list of some of the Amex Cards eligible to enter The Centurion Lounge in Sydney.
- American Express Centurion Card
- American Express Platinum Card
- American Express Platinum Business Card
- American Express Explorer Credit Card
- Qantas American Express Ultimate Card
The following Terms and Conditions govern the entry to The American Express Centurion Lounges at the Sydney International Airport and the Melbourne International Airport.
1. Eligible Cards
(a) The Cards listed below that are current and issued by American Express Australia Limited and American Express International (NZ), are eligible to enter The Centurion Lounges in Sydney and Melbourne:
American Express Centurion Card
American Express Platinum Card
American Express Platinum Card Plus
American Express Platinum Business Card
American Express Corporate Platinum Card
American Express Qantas Corporate Platinum Card
American Express Explorer Credit Card
American Express Business Explorer Credit Card
American Express Platinum Reserve Credit Card
Qantas American Express Ultimate Card
American Express Airpoints Platinum Card
American Express Elevate Premium Credit Card
(b) Internationally issued American Express Centurion and American Express Platinum Cards that are current are eligible to enter the The Centurion Lounge.
At the discretion of American Express, other American Express Card Members may also enter The Centurion Lounges.
2. Access to The Centurion Lounge
(a) American Express Centurion, American Express Platinum, American Express Platinum Business and American Express Corporate Platinum Card Members have complimentary access to The Centurion Lounges for each American Express Card Account and are entitled to bring their children 17 years of age or younger. Platinum Personal and Platinum Business Card Members may bring one (1) complimentary guest into The Centurion Lounge. Centurion and Corporate Platinum Card Members may bring up to two (2) complimentary guests into The Centurion Lounge. Additional Gold Cards and Additional Green Cards on your Centurion or Platinum Account are not eligible for complimentary access. Card Members wishing to bring additional guests will be subject to a charge that is to be processed on the Card Member's American Express Card. Please refer to the reception desk at The Centurion Lounge for the applicable charges. If you have paid for additional guests and choose to visit multiple locations of The Centurion Lounge on the same day, guest fees will apply at each location.
(b) All other eligible cards are entitled to a total of two entries into The Centurion Lounges in Sydney and Melbourne per calendar year (1st January to 31st December). The entries may be used by the Primary Card Member, Additional Card Member or a guest travelling with a Card Member. Complimentary access is available for the Card Member's children 17 years of age or younger. Card Members wishing to bring additional guests will be subject to a charge that is to be processed on the Card Member's American Express Card. Please refer to the reception desk at The Centurion Lounge for the applicable charges.
3. General Conditions of Entry
(a) The Centurion Lounge at Sydney International Airport and Melbourne International Airport are operated by Plaza Premium Lounge Management (“Lounge Operator”). To access The Centurion Lounge, eligible Card Members must arrive within 3 hours of their departing flight. During a layover, all eligible Card Members (excluding Centurion) must arrive within 5 hours of their connecting flight. Same day round-trip itineraries are not considered connecting flights.
Card Members will not be granted access to the lounge with a boarding pass for a flight that has landed at the final destination. All guests must be travelling on the same flight as the eligible Card Member (excluding Centurion). Upon arrival at The Centurion Lounge, eligible Card Members must present the following upon each visit: their valid American Express Credit or Charge Card and upon request, a boarding pass showing a confirmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Name on boarding pass must match name on the Card. Failure to present this documentation may result in access being denied.
(b) Card Members must be at least 18 years of age to enter without a parent or legal guardian. All Centurion Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly.
(c) The Lounge Operator reserves the right to remove any person from the lounge for inappropriate behaviour or failure to adhere to lounge rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Card Members for access into our lounge is not permissible.
(d) Access to The Centurion Lounges is subject to space availability. The Centurion Lounge hours may vary and are subject to change without prior notice. Amenities vary among The Centurion Lounge locations and are subject to change. Card Members will not be compensated for changes in locations, rates or policies. In addition to the complimentary services and amenities in the Lounge, certain services, products or amenities may be offered for sale.
(e) American Express will not be liable for any articles lost or stolen or damages suffered by the Card Member or visitor inside the The Centurion Lounge.
(f) If American Express, in its sole discretion, determine that you have engaged in abuse, misuse, or gaming in connection with lounge access in any way, we may remove access to The Centurion Lounge from your Account. Use of The Centurion Lounges is subject to all rules and conditions set by American Express and the Lounge Operator. American Express reserves the right to revise the rules at any time and may do so without prior notice but will provide advance notice of material changes where reasonably practical.
