Hotel Review

St Regis Hong Kong Hotel Review

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Immanuel Debeer | 22/05/2019

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92/ 100

Flight Hacks expert rating

I was really impressed with the St Regis; it’s a beautiful new hotel which you should definitely check out on your next visit to Hong Kong. The butler service was personal, proactive and un-intrusive. It’s just unfortunate that the price for a base room is so high, especially considering there is no club lounge to offset the cost. All in all, I highly recommend the St Regis and look forward to staying there again.

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  • 15/ 20
    Location & Cost
  • 20/ 20
    Hotel Design
  • 19/ 20
    Room Design & Amenities
  • 19/ 20
    Service & Facilities
  • 19/ 20
    Food & Beverage
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Pros

  • Exceptional interior design & attention to detail
  • Five star service & amenities
  • Good status recognition

Cons

  • High prices compared to other luxury hotels

St Regis Hong Kong officially opened its doors last month. The Wan Chai property is a brand new construction on the site of a former office block. The exterior is beautiful, but what really matters is the interior of course.

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When I entered the hotel it felt somewhat familiar, after a quick google it turns out it’s yet another masterpiece by interior designer André Fu who’s also responsible for the Waldorf Astoria Bangkok where I stayed a few months ago (highly recommended!).

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St Regis Hong Kong Location

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Booking St Regis Hong Kong

New luxury hotels come at a premium, and it’s hard to find a base room for less than $800 a night in this hotel.

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Since I didn’t feel like paying the $850 a night rate on my particular date, I opted to splurge and burn 85,000 Marriott Bonvoy points for my 1-night stay.

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St Regis Butler Experience

The St Regis brand is well known for its butler service. All guests are assigned a butler who’s motto is “please allow me”.

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A few days prior to my arrival, Lydia emailed me to introduce herself as my butler during my stay, and if there was anything she could organise before my arrival

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I figured it would be worth testing out the spa facilities so requested a spa menu and also asked if I could get a tour of the presidential suite if it wasn’t occupied. Lydia locked in a booking for me and promised to take me on a tour if the room wasn’t occupied on the day.

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Your butler can organise pretty much everything and included in the room rate is the pressing of 2 items and a complimentary shoe shine. Turnaround time is flexible, and everything can be done at short notice.

You can download the spa menu here and the spa price list here.

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Check-in

The St Regis lobby is on the second level, and upon arrival I was greeted by a team of 3 porters who took my bags and passport, one of them quietly radioed the front desk (I assume to tell them my name).

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The lobby was quiet, and everyone I walked past greeted me by my last name.

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Once in the lobby, Lydia introduced herself and brought me up to the room (upgraded from base room to corner deluxe) for an in-room check-in. I figured this explains why the lobby is so quiet and peaceful; all guests are whisked up to their room for check-in. I was offered a luggage unpacking service, which I politely declined.

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Deluxe Corner Room

The interior of the St Regis is really similar to the Waldorf Astoria Bangkok but has a touch more marble. In short, it’s stunning.

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The size of the room is spacious with a dining table, bar area, reading chair and a large bathroom featuring a large standalone bath.

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My corner room had a partial harbour view from where I could see the Ritz Carlton across the harbour.

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The bed was probably the highlight, and I would rate it as one of the best hotel beds I’ve slept in. Of crucial importance is, of course, the pillow selection.

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St Regis passes the pillow test with flying colours, four super fluffy pillows are provided as a standard, but of course, there’s a pillow menu on offer.

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St Regis passes the pillow test with flying colours, four super fluffy pillows are provided as a standard, but of course, there’s a pillow menu on offer.

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Power supplies are plentiful around the room, USB charging ports are built into the bedside table (along with all the light controls you might need), and there are even 2 USB ports in the toilet… because why not.

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After heading to the spa, I returned to my room to find a half bottle of Ruinart Rose champagne, a handwritten note and a heart-shaped cake. The staff had even decorated the window with balloons.

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It turns out I put on the reservation it was my anniversary (and I totally forget about it). I often put an “anniversary note” on the booking to see what the hotel will do, but in general, I avoid it when travelling solo because it’s somewhat awkward.

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In any case, I plan to make this a rating on my reviews and the St Regis gets a 10/10 when it comes to going the extra mile.

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The Spa / Gym & Pool

St Regis Hong Kong has an excellent spa and gym facility on level 7. Unfortunately, the pool wasn’t open yet, but I did have a look, and it should be a great spot to relax outside in the summer.

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I ended up booking a functional training session for the next morning, also very good.

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Pool is scheduled to open soon

Breakfast

As a Bonvoy Platinum, you can opt for either complimentary breakfast or bonus points. Obviously, the best value is the breakfast, which offers both a-la-carte and buffet options.

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My eggs benedict were beautifully presented, and since breakfast was included for 2, I invited one of my friends to come down, his chefs Dim Sum collection was also very good.

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Dining Options

The St Regis has three dining option within the hotel, a French restaurant on level 3, Chinese Restaurant of level 2 (same place where you have breakfast) and then there is the lobby bar which offers casual dining option and has a terrace as well.

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Things I Didn’t Like

It’s tough to fault hotels of this standard, but there were a few small things that annoyed me. First one was the TV which kept on going dark after a few seconds before coming back on, nothing I did would fix it — not a huge issue since I wasn’t there to watch TV but annoying enough. The second issue was the light controls. There’s a master switch which turns off all the lights… except of the 2 spotlights above the bed. After searching for a while, it turned out I had to press the reading light button multiple times before they too turned off. Which makes me wonder; why have a master switch when it doesn’t turn all the lights off?

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No reason for a 5 star hotel to push religious views

The third “issue” was also tech related, around 3 AM in the morning, I heard a static noise. I couldn’t figure out where it was coming from but then all of a sudden the sound bar under the TV blared out a very light static sound, so I scrambled out of bed and unplugged it.

The Presidential Suite

I won’t talk about this room much, but it’s the largest and most expensive in the hotel on the top floor.

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It’s one bedroom but can be connected to other rooms for families or large parties to stay together. The space is ginormous, so here are a few pictures:

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St Regis Hong Kong Conclusion

I was really impressed with the St Regis; it’s a beautiful new hotel which you should definitely check out on your next visit to Hong Kong. The butler service was personal, proactive and un-intrusive. It’s just unfortunate that the price for a base room is so high, especially considering there is no club lounge to offset the cost. All in all, I highly recommend the St Regis and look forward to staying there again.

Hotel Details:

  • Address:
    1 Harbour Drive, Hong Kong SAR, PRC
  • Telephone:
    +852 2138 6888
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Immanuel Debeer

Chief points nerd and travel hacker at Flight Hacks

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