St Regis Hong Kong officially opened its doors last month. The Wan Chai property is a brand new construction on the site of a former office block. The exterior is beautiful, but what really matters is the interior of course.
When I entered the hotel it felt somewhat familiar, after a quick google it turns out it’s yet another masterpiece by interior designer André Fu who’s also responsible for the Waldorf Astoria Bangkok where I stayed a few months ago (highly recommended!).
In this post:
St Regis Hong Kong Location
Booking St Regis Hong Kong
New luxury hotels come at a premium, and it’s hard to find a base room for less than $800 a night in this hotel.
Since I didn’t feel like paying the $850 a night rate on my particular date, I opted to splurge and burn 85,000 Marriott Bonvoy points for my 1-night stay.
St Regis Butler Experience
The St Regis brand is well known for its butler service. All guests are assigned a butler who’s motto is “please allow me”.
A few days prior to my arrival, Lydia emailed me to introduce herself as my butler during my stay, and if there was anything she could organise before my arrival
I figured it would be worth testing out the spa facilities so requested a spa menu and also asked if I could get a tour of the presidential suite if it wasn’t occupied. Lydia locked in a booking for me and promised to take me on a tour if the room wasn’t occupied on the day.
Your butler can organise pretty much everything and included in the room rate is the pressing of 2 items and a complimentary shoe shine. Turnaround time is flexible, and everything can be done at short notice.
You can download the spa menu here and the spa price list here.
Check-in
The St Regis lobby is on the second level, and upon arrival I was greeted by a team of 3 porters who took my bags and passport, one of them quietly radioed the front desk (I assume to tell them my name).
The lobby was quiet, and everyone I walked past greeted me by my last name.
Once in the lobby, Lydia introduced herself and brought me up to the room (upgraded from base room to corner deluxe) for an in-room check-in. I figured this explains why the lobby is so quiet and peaceful; all guests are whisked up to their room for check-in. I was offered a luggage unpacking service, which I politely declined.
Deluxe Corner Room
The interior of the St Regis is really similar to the Waldorf Astoria Bangkok but has a touch more marble. In short, it’s stunning.
The size of the room is spacious with a dining table, bar area, reading chair and a large bathroom featuring a large standalone bath.
My corner room had a partial harbour view from where I could see the Ritz Carlton across the harbour.
The bed was probably the highlight, and I would rate it as one of the best hotel beds I’ve slept in. Of crucial importance is, of course, the pillow selection.
St Regis passes the pillow test with flying colours, four super fluffy pillows are provided as a standard, but of course, there’s a pillow menu on offer.
St Regis passes the pillow test with flying colours, four super fluffy pillows are provided as a standard, but of course, there’s a pillow menu on offer.
Power supplies are plentiful around the room, USB charging ports are built into the bedside table (along with all the light controls you might need), and there are even 2 USB ports in the toilet… because why not.
After heading to the spa, I returned to my room to find a half bottle of Ruinart Rose champagne, a handwritten note and a heart-shaped cake. The staff had even decorated the window with balloons.
It turns out I put on the reservation it was my anniversary (and I totally forget about it). I often put an “anniversary note” on the booking to see what the hotel will do, but in general, I avoid it when travelling solo because it’s somewhat awkward.
In any case, I plan to make this a rating on my reviews and the St Regis gets a 10/10 when it comes to going the extra mile.
The Spa / Gym & Pool
St Regis Hong Kong has an excellent spa and gym facility on level 7. Unfortunately, the pool wasn’t open yet, but I did have a look, and it should be a great spot to relax outside in the summer.
I ended up booking a functional training session for the next morning, also very good.
Pool is scheduled to open soon
Breakfast
As a Bonvoy Platinum, you can opt for either complimentary breakfast or bonus points. Obviously, the best value is the breakfast, which offers both a-la-carte and buffet options.
My eggs benedict were beautifully presented, and since breakfast was included for 2, I invited one of my friends to come down, his chefs Dim Sum collection was also very good.
Dining Options
The St Regis has three dining option within the hotel, a French restaurant on level 3, Chinese Restaurant of level 2 (same place where you have breakfast) and then there is the lobby bar which offers casual dining option and has a terrace as well.
Things I Didn’t Like
It’s tough to fault hotels of this standard, but there were a few small things that annoyed me. First one was the TV which kept on going dark after a few seconds before coming back on, nothing I did would fix it — not a huge issue since I wasn’t there to watch TV but annoying enough. The second issue was the light controls. There’s a master switch which turns off all the lights… except of the 2 spotlights above the bed. After searching for a while, it turned out I had to press the reading light button multiple times before they too turned off. Which makes me wonder; why have a master switch when it doesn’t turn all the lights off?
No reason for a 5 star hotel to push religious views
The third “issue” was also tech related, around 3 AM in the morning, I heard a static noise. I couldn’t figure out where it was coming from but then all of a sudden the sound bar under the TV blared out a very light static sound, so I scrambled out of bed and unplugged it.
The Presidential Suite
I won’t talk about this room much, but it’s the largest and most expensive in the hotel on the top floor.
It’s one bedroom but can be connected to other rooms for families or large parties to stay together. The space is ginormous, so here are a few pictures:
St Regis Hong Kong Conclusion
I was really impressed with the St Regis; it’s a beautiful new hotel which you should definitely check out on your next visit to Hong Kong. The butler service was personal, proactive and un-intrusive. It’s just unfortunate that the price for a base room is so high, especially considering there is no club lounge to offset the cost. All in all, I highly recommend the St Regis and look forward to staying there again.
