Qantas Partner Airline Reward Seats Vanish In Website Glitch

On Monday evening, the Qantas website revealed its latest technical snag. As if locating an international reward seat using Qantas Points wasn't already a challenge, this issue makes it even trickier.

It seems almost every single partner airline Classic Reward seat has been completely wiped from the Qantas booking system. Thankfully, the multi-city search tool can be a handy workaround in the meantime.

This issue is currently affecting premium cabins only, meaning members who are searching for international flights in premium economy, business and first class might encounter the error.

Flight Hacks reached out to Qantas early Tuesday morning for comment. We understand the airline is currently looking into this issue, and will update this story once there is a statement to share.

This isn't the first time Qantas' reward search has gone haywire. Most recently, in June 2026, Philippine Airlines Classic Reward seats vanished from multi-city searches, while remaining bookable through the standard search function. This happens to be the opposite of the latest issue.

The Qantas glitch was first noticed by Gyoza Flights, a third party reward search tool that makes it a lot easier to locate reward seats with both Qantas and Velocity Frequent Flyer. Gyoza also built and manages Qantas' own Flight Reward Finder tool, meaning they have increased visibility over Qantas Classic Reward seats.

What Is Causing Qantas' Missing Reward Seats?

The issue isn't that Qantas award space has dried up. It's that the Qantas booking engine has stopped displaying premium cabin Partner Classic Rewards that are still, in reality, available to book. This pattern is consistent across routes and partner airlines in premium cabins.

Because Qantas' own Flight Reward Finder tool shows cached data which is sometimes a few hours old, we can check this against what is currently available. For example, the Flight Reward Finder shows plenty of business class Classic Rewards for Canberra to Nadi on Fiji Airways, flagging them as last seen 24 hours ago. When refreshing the results, an error message "This Flight Reward is no longer available" pops up.

It’s a similar story for nearly all partner airlines, for example, Finnair from Melbourne to Warsaw, seen 16 hours ago, showed Business Classic Reward seats at 182,900 points plus AU$144 in taxes. Again, these are no longer available on refresh.

The Fix: Use Multi-City Search

While Qantas' IT wizards try turning everything off and on again, there is a workaround for frequent flyers. For now, Qantas’ multi-city search function appears to surface reward seats that the regular booking engine (via the Qantas homepage) and the Flight Reward Finder tool will not show.

The difference shows up clearly in the Emirates Melbourne to Budapest example below. Searching through the multi-city page returns available Business Classic Reward seats. But make a search via the Qantas homepage and those seats are gone - despite the exact same flights popping up.

Summing Up

If you're searching for a Partner Classic Reward seat in premium economy, business or first this week and coming up empty, don't assume the seat is gone. Try multi-city search before giving up, and expect the standard search to correct itself once Qantas addresses this bug.

A further downside is that most third-party reward search engines, such as Gyoza Flights and Seats Aero, are also unable to display Partner Classic Rewards right now.

But look on the bright side: for those who know to try a multi-city search, there is now one less crowd of people competing for the same seats. Maybe this is great news…