Your Ultimate Guide To Qantas Shopping

Qantas Shopping (Formally Qantas Online Mall) is an online portal that offers Qantas Frequent Flyers the ability to earn Qantas points when shopping online with partner stores. This is a great way to boost your points balance from your general spending. The Qantas Mall partners with hundreds of popular brands including Apple, Myer, David Jones, Cotton On and even Pizza Hut. Each retailer can be accessed via the Qantas Shopping website, which tracks your purchase and then awards you the appropriate Qantas points. 

How many points can I earn with Qantas Shopping?

The earn rate differs between stores, with up to 13 points per $1 spent on offer at the time of writing. Qantas Shopping often has bonus points offers, with double or even triple points regularly on offer. Most of the time these offers are centered around peak shopping periods, such as Christmas and Black Friday sales. Plus, if you pay with a Qantas Points-earning credit card, you can double-dip your earnings (more on that later). 

You can easily find a full list of retailers along with their applicable earn rates on the Qantas Shopping website.

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Earning Points through Qantas Shopping

Shopping through the Qantas Online Mall is a relatively straightforward process. Although, I must confess that Qantas Shopping does not always work perfectly. Sometimes Qantas is not able to track your purchase, and therefore you must submit a claim for missing points, which is often tedious and time-consuming. But when it works, it works well. 

Follow the step by step guide below to shop through the Qantas Shopping:

Step 1: Check your cookies are enabled so your purchase can be tracked. You should be able to find this option relatively easily in most browsers. 

Step 2: Visit the Qantas Shopping and navigate to your chosen retailer.

Step 3: Click ‘Shop Now’ to link to your chosen retailer’s site. If you are not already logged into your Frequent Flyer account you will be prompted to do so before clicking ‘Shop Now’. 

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Step 4: Shop online and complete your purchase as normal. Be sure to stay on the page until your transaction is completed so Qantas can track your purchase.  

Your points should then appear in your account 90 days after your purchase, although sometimes you will receive your points much sooner than this. It is always a good idea to set a calendar reminder for 90 days so you can go back and check that your points have arrived. If they haven’t, you may want to contact a Qantas Shopping representative.

Qantas Shopping vs Qantas Frequent Flyer store 

You may have heard of Qantas’ Frequent Flyer store, which is often confused with the Qantas Shopping. The Frequent Flyer store is where you can redeem your Qantas points for items with over 500 brands. Unlike the Qantas Mall, you purchase directly from the Qantas Frequent Flyer store website. You must spend at least 2,000 points on each product, however you can pay for the rest in cash. 

Redeeming points for products on the Qantas Frequent Flyer store is often one of the worst uses of Qantas points. Although it can be tempting to redeem your points here, the reality is that the amount of points charged often constitutes poor value. For example, you can pick up a Scanpan Impact 7 Piece Cookware Set online at the Qantas rewards store for a ridiculous 142,430 Qantas Points. 

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This looks like a great product, but the sting comes when you take a closer look at that price point. I found the same cookware set online for $274 with multiple online retailers including Catch. This means that you would be valuing each point at around 0.19 cents, which is simply terrible value. For 10,030 fewer points you could redeem a Qantas-Oneworld Round The World Award Booking in economy!

Plus, if you ordered with Catch, you could earn 2 points per $1 spent through Qantas Shopping! 

Be sure to use a Qantas Credit Card 

Paying for your online order with a Qantas points earning credit card means you can double-dip and earn points for your credit card spend as well as from the Qantas Mall. Here are two of our favourite offers right now:

Qantas American Express Ultimate

Amex Qantas Ultimate Card

Receive 100,000 bonus Qantas Points when you apply online by 14 April 2020, are approved and spend $3,000 on your new Card within the first 3 months. New Card Members only. Earn 1.25 Qantas Points for every $1 spent on Card purchases, except spent at government bodies in Australia where you will earn 0.5 Qantas Points per $1 spent.

Earn Rate: Up to 1.25 Qantas Points per $1 spent uncapped

Click here to learn more…

American Express Qantas Business Rewards 

American Express Qantas Business Rewards

The American Express Qantas Business Rewards Card now comes with up to 140,000 bonus Qantas points when you sign up online by 3rd May 2020 and spend a minimum of $3,000 on eligible purchases in the first 2 months of approval.

Earn Rate: Up to 1.25 Qantas Points per $1 spent uncapped

Click here to learn more…

Qantas Shopping FAQs

Why is my recent purchase missing?

Online Mall purchases normally appear in your shopping history within 2-7 days, if more than 15 days have passed, you may want to contact a Qantas Shopping representative.

When will my points appear in my account?

Your points should then appear in your Qantas Frequent Flyer account 90 days after your purchase, although sometimes you will receive your points much sooner than this. If they haven’t after 90 days, you may want to contact a Qantas Shopping representative.

Will I earn points if I cancel or return my order?

Retailers do not award points for the part of an order which you return, exchange or cancel.

How can I ensure my purchase is tracked?

– Ensure your cookies enabled
– Disable ad-blockers
– Turn off Incognito mode
– Complete your purchase in a single session 

Qantas Shopping
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The Qantas Shopping portal is a fantastic way to boost your frequent flyer points balance at no additional cost. Make sure to look out for bonus points offers to boost your points even further.


  • Free to use
  • Bonus points on a lot of products 
  • Lots of bonus offers


  • Sometimes less value compared to cash back sites